Frequently Asked Question
Attention all International orders
All international orders are not covered by the germination guarantee. Before placing your order, please ensure the email address provided is current and accessible.
Customers are responsible for the cost of shipping for any package reshipments. Taxes & Fees may be required during pick up or delivery, some countries require brokers to clear package (submit to your local customs).
Do you ship to any country?
Yes, we offer worldwide discrete shipping. We will never mention what’s inside the package nor put our logo in the shipment.
How will you ship the seeds?
We are always changing the way we send all orders which includes shipping inside random items such as T-Shirts, toys, etc. Your seeds order will be delivered in a protected and discrete package.
Do you offer COD?
We do apologize but we don’t ship with the Cash on Delivery Method.
What currency do you use in your prices?
All the prices for our seeds displayed are in USA dollars. If you are a Canadian customer, you are charged in Canadian dollars. Since we are a global company, we choose to process in USA dollars for orders outside Canada.
What is your guarantee of delivery?
Yes, we do offer a delivery guarantee for orders with $20.00 or $40.00 (depending on your country) insurance with tracking. The tracking will allow us to know if your order arrived or not. We always try our best to ensure that you get your seeds but sometimes due to random custom inspections in your country, the very odd order is seized. By ordering from Canada and not UK or Amsterdam, you will have greater chances of getting your order because Canada is the most trusted country in the world.
How long will it take for my orders to arrive?
We ship all seed orders within 24 hours upon payment is received. The shipping times may differ depending on your country’s customs and postal system. On average, orders arrive within 7-25 days worldwide. Canada orders take 2-5 days. All international orders have to clear in your country’s customs before they are delivered. There are times when your order does not arrive. There are 2 possible reasons for this incident.
1) Your country does allow marijuana seeds to be imported.
2) Your country does not allow imports of agricultural products such as seeds, fruits, or vegetables.
How can I get Free Shipping and Free Seeds?
For all orders over $200 get Free Shipping and Order over $420 to get free seeds from us, call us to choose the free seed to include on the shipping.
How do I know that you won’t run away with my money and not send me any seeds?
If we will run with your money and not send you your seeds then we won’t be in business. The seed business is built on repeat customers. An average seed customer buys new seeds every 6 months thus it is in our best interest to keep all our customers happy.
What payment methods can I use in paying for my seeds order?
We accept Visa, Mastercard, and Bitcoins. We also accept Cash because it is private as well as EMT, Interac for Canadian customers only. If you have other payment methods that you prefer, please contact us and we will see what we can do for you.
NOTE: We do not accept personal cheques.
PRIVACY GUARANTEE
All information that you will enter on our website will be confidential and will not be shared with any third party. Information gathered will only be used for order fulfillment and customer service purposes only.
